This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data and keep it safe.
We know that there’s a lot of information here, but we want you to be fully informed about your rights, and how GizFab uses your data; for example, we will explain things such as our data storage procedure, and how we combine data across GizFab to keep your information secure.
We hope the following sections will answer any questions you have but if not, please do get in touch with us.
It’s likely that we’ll need to update this Privacy Notice from time to time. We’ll notify you of any significant changes, but you’re welcome to come back and check it whenever you wish.
What and who is the company.
GizFab is a small automotive fabrication business based in the UK.
The company partners with other UK / European companies in order to manufacture our products.
Explaining the legal bases, we rely on:
We collect data for specific situations and process it with consent.
Example:you may tick a box to receive email newsletters.
When collecting this personal data, we will always make it clear why we need to collect the personal data.
In certain circumstances, we need your personal data to comply with our contractual obligations.
Example: When placing orders over the phone or via email we will need to collect your Name, Address, Telephone number and email address and pass them our delivery service.
We may need collect and process your data if the law requires us to.
Examples. We would need to pass on your personal details to the authorities if you was connected with Fraud or Criminal activity affecting law enforcement.
In specific situations, we require your data to pursue legitimate interests in a way which might reasonably be expected as part of running our business. This does not impact on your rights, freedom or interests.
Examples. Like your Business Name, Address, email address and telephone number to send you invoices for services carried out.
How we collect your personal data.
Example. The process we use to collect the personal details are:
A Database is used to store such as your contact details and order details.
A cloud based secure calendar is used for booking appointments.
Email is used in a secure cloud app for storing information about contract details.
Photographs maybe used to record information about site details in relation to contracts.
CCTV (Includes images) could be stored on external secure devices from CCTV equipment while supporting clients with recovery of CCTV Footage at the request of our clients.
What personal data do we collect?
Your name, gender, date of birth, address, email and telephone number. For your security, we’ll also keep an encrypted record of your login passwords for all platforms of hardware, software and web based solutions that are hosted by us or other solution partner providers.
Copies of documents you provide to prove your age or identity where the law requires this, (including your passport and driver’s licence). This will include details of your full name, address, date of birth and facial image. If you provide a passport, the data will also include your place of birth, gender and nationality.
How long do we use your personal data?
We want to give you the best possible client experience.
Here’s how we’ll use your personal data and why:
To protect our business and your business from fraud and other illegal activities. This includes using your personal data to maintain, update and safeguard your accounts. We’ll do all of this as part of our legitimate interest.
To protect our clients, premises, assets and Partners from crime, we operate CCTV systems in our business premises and car parks which record images for security. We do this on the basis of our legitimate business interests.
With your consent, we will use your personal data, preferences and details of your transactions to keep you informed by email, web, text, telephone and via our offices about relevant products and services including tailored special offers, discounts, promotions, events, competitions and so on.
Your details may need to be passed to a third party to supply or deliver the product or service that you require, and we may keep your details for a reasonable period afterwards in order to fulfil any contractual obligations such as refunds, guarantees and so on.
Combining your data for direct marketing.
GizFab does not use direct marketing. This section of the policy maybe updated in future to include Offers and promotions that are most relevant to your interests at particular times.
How we protect your personal data.
Data security matters to us. We carry out every step to ensure your data is protected.
We use data encryption both local and cloud technology.
We secure access to all transactional and user areas of our websites and partners websites using apps and using ‘https’/”SSL” technology.
How long do we keep your personal data for?
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period it will be destroyed so it cannot be identified in any way.
Tax data: 6 years plus current year
Sales and Credit notes: 6 years plus current year
Login and user information: For as long as you are client of GizFab
Data will be deleted with notice and period will be agreed with the client and GizFab.
Who do we share your personal data with?
We sometimes share your personal data with trusted third parties.
Internal technical staff who support our website and other business systems.
Direct marketing companies that help us manage our electronic communications.
Data backup companies who help us backup off-site using encrypted methods.
For fraud management, we may share information about fraudulent or potentially fraudulent activity in our premises or systems. This may include sharing data about individuals with law enforcement bodies.
We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. These requests are assessed on a case-by-case basis and take the privacy of our customers into consideration.
We may, from time to time, expand, reduce or sell the Partnership and this may involve the transfer of divisions or the whole business to new owners. If this happens, your personal data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Notice.
We use the following government departments, organisations and companies who will process will process your personal data as part of their contract with us:
Microsoft UK and USA
The Post Office
Where your personal data will be processed.
Sometimes we will need to share your personal data with third parties and suppliers outside the European Economic Area (EEA), such as Australia or the USA.
This may be necessary to complete an order with one of suppliers / Partners.
What are your rights over your personal data?
You have the right to request:
•Access to the personal data we hold about you.
•The correction of your personal data when incorrect, out of date or incomplete.
•For example, when you withdraw consent, or object and we have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end (such as the end of a warranty).
•That we stop using your personal data for direct marketing (either through specific channels, or all channels).
•That we stop any consent-based processing of your personal data after you withdraw that consent.
•Review by a Partner of any decision made based solely on automatic processing of your data (i.e. where no human has yet reviewed the outcome and criteria for the decision).
You have the right to request a copy of any information about you that the Company holds at any time, and also to have that information corrected if it is inaccurate.
Company contact details:
Unit 2 RBF Business Park
If we choose not to action your request we will explain to you the reasons for our refusal.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
Checking your identity
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
Contacting the Regulator
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113.
Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites)
We hope you find this Privacy Notice helpful in the way we handle your personal data and the rights you have to control it.
If you have any further questions please contact us and we will be pleased to help you.
Email us at GizFab@aol.com
GizFab, Unit 2 RBF Business Park, Hassall Road,
Skegness, Lincolnshire, PE25 3DX
Noticed updated 1.6.2018